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Meetings & Transcription

Introduction - AI-assisted meetings

Written By Stanislas

Last updated 16 days ago

Overview

AI-assisted meetings in Swiftask automate the entire meeting lifecycle, from initial audio capture to transcript analysis and cloud organization. The platform records conversations, generates accurate transcripts with speaker diarization, and extracts actionable insights so you can focus entirely on the discussion.

Whether you join calls through a web browser, video conferencing platforms, or in person, meetings are centralized in your workspace and made accessible to AI agents for follow-up workflows.

Prerequisites

To use AI-assisted meetings, you need:

  • An active Swiftask account.

  • A functional microphone (built-in, USB, or Bluetooth headset).

  • Microphone permissions enabled in your browser or operating system.

  • The Swiftask Chrome extension or desktop application depending on your preferred workflow.

Step-by-step guide

  1. Navigate to Meetings in the left sidebar to access your meeting hub.

    Swiftask Meetings hub with calendar and recording options
  2. Connect your calendar under Coming up to view upcoming meetings and configure reminders, or choose your preferred recording method.

    Calendar connections dialog for Google and Outlook
  3. Allow Swiftask to stream audio, identify distinct speakers, and build your progressive transcript.

  4. Open the finished session to review the synchronized transcript, watch video playback, and run AI analysis.

  5. Categorize records into collections to keep projects organized and synchronized across devices.

Practical use cases

  • Client discovery calls: Maintain an exact historical record of customer requirements and budget constraints.

  • Internal team alignment: Keep cross-functional teams synchronized on priorities and key decisions.

  • Executive governance: Archive board and leadership reviews with searchable transcripts for compliance and reference.

Tips & best practices

  • Configure default transcription AI: In Workspace settings → Default Agent & AI → Meeting advanced settings, workspace administrators can choose the default AI engine (e.g., GPT4 Speech to Text) that turns meetings into text.

    Meeting advanced settings in workspace configuration
  • Select the right capture method: Use the Chrome extension for browser calls and the desktop app for local room recording.

  • Assign to collections early: Move recordings into project collections right away to avoid library clutter.

  • Combine with workspace search: Search across all meeting transcripts simultaneously from the global search bar.

Troubleshooting

  • Microphone not detected: Verify that your computer sound settings designate your microphone as the active input device.

  • Audio not capturing: Confirm that browser and system microphone permissions are enabled for Swiftask.

  • Session not visible: Refresh the page to reload the meeting library after completing a session.

Additional resources