Swiftask
  • Quick start
  • Key concepts
    • AI Tools Hub
    • Agents
    • Knowledge base
    • Skills
    • Projects
    • Automation
  • AI tools hub
    • Introduction
    • Chat interface
    • Tokens
    • List of AI features
    • AI suggestions
    • FAQ
  • Agents
    • Introduction
    • Create an agent step by step
    • How to evaluate your agent
    • Multi-agents
    • Widget
    • Share agent
    • FAQ
  • Knowledge base
    • Introduction
    • Data connectors
      • Rich text
      • PDF File
      • Azure Document Loader
      • YouTube
      • Apify Dataset
      • PowerPoint File
      • Excel File
      • DOCX File
      • SQL Database
      • REST API
      • JSON File
      • CSV File
      • SQL Database Query
      • Website
      • Webpage
      • Sitemap
      • Dropbox files
      • Google drive files
    • Create a knowledge base
    • Attach Knowledge base to your agent
    • Share knowledge base
    • FAQ
  • Skills
    • Introduction
    • Skills library
      • Webpage Content Parsing
      • GitLab File Creation
      • Browsing with Perplexity
      • Open API
      • Retriever data from external sources
      • GitHub pull request diff retriever
      • GitHub pull request comment
      • Export table to Excel
      • Export text to PDF
      • GitHub file content
      • GitHub pull request info
      • OpenDataSoft
      • Agent as Skill
      • Swiftask AI recommandation
      • LinkedIn Share
      • Prismic migration create
      • Github create file
    • Create a new skill
    • Attach skill to your agent
    • FAQ
  • Projects
    • Introduction
    • Create a project
    • Generate task
    • Task AI chat
    • Organize chat in project
    • Project agent
    • FAQ
  • Automation
    • Introduction
    • Create an automation
  • Workspace admin
    • Introduction
    • Invite collaborators to join your workspace
    • Referral
    • Subscription renewal and Credit explanation
    • Purchase credits
    • Share agent
    • Subscription Pro plan/Team plan & token distribution
    • Create a project
    • Cancel subscription /Manage payment method
    • Personnal data security
    • SSO For enterprise
  • Use cases & Tutorials
    • Chat with multi-AI
    • Chat with PDF file
    • Import data - Webpage
    • How to generate an image on Swiftask
    • Import data (Azure Document Loader) - PDF
    • How to generate videos on Swiftask
    • Transform your ideas into videos with LUMA AI
    • Upgrade subscription plan
    • How to create an agent? step by step
    • Create AI agents for your business
    • Integrate external API in your agent
    • Create a professional landing page in 5 minutes
    • How to automate your blog content creation with an AI agent
    • How to evaluate your AI agent
    • How to create a Community Manager agent
  • Developer
    • List of AI and agents accessible via API
    • Access AI and agent through API
    • OpenAI SDK
  • Support & Social network
  • Changelog
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  1. Knowledge base

Introduction

The knowledge base serves as an external data source—files, websites, links, and more—that can be integrated into the agent to ensure responses are properly framed and accurate in the desired field. Swiftask offers various data connectors—for example, to handle Excel, CSV, or PDF files, as well as web page URLs (including YouTube links)—providing versatile ways to enrich the agent's information.

For example, an AI agent connected to a knowledge base enables the automation of first-level customer support by providing instant responses drawn from FAQs, guides, website and technical documentation. The agent leverages these resources to accurately answer common questions while escalating complex cases to support teams.

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Last updated 3 months ago