Changelog

Here's everything that happened recently with Swiftask that you should try this month:

Artifact public sharing

As a reminder, we created the Artifacts feature found in the left sidebar (under "Knowledge") to easily create and find all your PowerPoint presentations and websites.

Now, you can share your presentations and web pages publicly with anyone, even without a Swiftask account. Perfect for sharing client presentations, marketing materials, or project showcases with external stakeholders.

• Share both slide presentations and interactive web pages

• Recipients access content via direct link without login required

• Public links work across all devices and browsers

• Available on all plans

Find this feature in Artifacts → Open your slide or web page → Share → Public.

To test: Share an artifact link with a colleague outside your workspace—they can open and view it immediately without needing a Swiftask account.

Useful improvements have also been made

Enhanced email automation with CC and BCC support

We all know that we can attach the SMTP skill to an AI agent you create so it can automatically send and reply to emails.

Using the improved SMTP skill, agents can now send emails with CC and BCC recipients. This enables more advanced email workflows like keeping managers in the loop or sending blind copies to compliance teams.

• Add multiple CC and BCC email addresses

• All email addresses go through validation to ensure they're properly formatted

• All messages are identical for all recipients

• Works with any SMTP-compatible email provider

To use the SMTP functionality, go to Agent modification → Skills → Add skills → Communication → SMTP.

To test: Ask your agent to send an email and include CC/BCC recipients to verify the functionality works correctly.

Your agents can now trigger automatic actions

When creating your agents, you can configure an extended trigger system so they act automatically at the slightest detected movement. These triggers include Outlook email monitoring, webhook integrations...

New trigger types:

• Webhook – Trigger via HTTP webhook URL for integration with external services

• Email (IMAP) – Trigger when new emails arrive in your inbox. Compatible with Gmail and other IMAP providers

• Outlook 365 Email – Monitor your Outlook inbox using modern OAuth2 authentication

• App Integration – Connect to 2000+ apps including Slack, GitHub, and Google Sheets

Configure triggers in Agents → [Agent Name] → Edit → Triggers.

To test: Set up an Outlook trigger and test it by having a friend send an email to the monitored Outlook address.

Add multiple Google accounts to Google Drive exploitation skills

As a reminder, you can attach skills to your agents that require Google account integration such as: automatic Google Sheet creation, creating files or folders in Google Drive...

Now, you can add multiple Google accounts so you can choose which Drive the agent will work in.

To make it easier for you to manage your Google accounts integrated with Swiftask agents:

• Connect multiple Google Drive accounts to a skill that requires it

• Agents can access files from each of the connected accounts

• Improved account management

To test: Add a Google Sheet creation skill to any agent, add multiple Google Drive accounts, and choose which of these accounts it will create the file in.

All features are available on Pro, Team Starter, Team Growth, and Custom plans.

Each AI agent can now receive and process emails directly through a unique email address. This feature transforms agents into intelligent email assistants that can automatically handle incoming messages without manual intervention.

Key capabilities:

• Unique email address per agent: Every agent gets a dedicated email address (e.g., agent-slug@swiftask.ai) allowing direct communication via standard email clients

• Automatic email processing: Agents automatically read, parse, and extract information from incoming emails including sender details, subject lines, message content, and attachments

• Intelligent response generation: Agents can analyze email context and automatically generate appropriate responses based on their configured knowledge base and instructions

• Email thread management: Handles email conversations and maintains context across multiple exchanges

• Attachment support: Process documents, images, and files sent as email attachments

Use cases:

• Document processing: process orders, invoices from email automatically

• Redirect any tasks from email to an ai agent

• Lead capture automation: Forward inquiry emails to your sales agent for automatic lead qualification and CRM updates

• Customer support triage: Route support emails to specialized agents that categorize, prioritize, and draft responses

• Content collection: Send marketing materials, competitor emails, or campaign reports directly to your research agent for analysis

• Event registration processing: Forward event signup emails for automatic attendee management and follow-up sequences

• Newsletter management: Have agents process subscription requests, feedback, and engagement data from email campaigns

How it works:

1. Navigate to your agent settings in the Agent admin interface

2. Copy your agent's unique email address from ‘Triggers’ menu

3. Forward emails or set up automatic email forwarding rules (Gmail, Outlook, etc.)

4. The agent receives, processes, and responds according to its configuration

5. Usage history is visible from the ‘Chat’ of the agent owner

Technical Details:

• Supports all standard email formats (plain text, HTML, multipart)

• Multi-language email processing capability

• Integration with existing agent skills, knowledge bases, and automation triggers

Location: Available in Agent admin → Profil or Agent / Triggers

This feature is available for all plans

As a reminder, the Knowledge feature in Swiftask allows you to centralize all your company data: documents and knowledge in an unified system. Knowledge acts as your team's virtual storage, it keeps everyone synchronized and ensure that AI agents always have access to your company's latest information.

With Knowledge, you can:

• Quickly import documents from your computer or via cloud connectors (Google Drive, SharePoint, Dropbox…)

• Create documents directly in Swiftask with the built-in editor; for example, when you have fresh information after a meeting like a new process, you can immediately create a document there without going through Word or Google Docs...

• Share documents with specific team members or groups with conditional access controls

• Automatic updates for connected agents when you modify documents

• No storage limits

Find this feature by clicking Knowledge in the left sidebar (under Agents). Available on all subscription plans.

Organize your knowledge in folders

You can organize all documents in folders like a virtual team drive; for example, you can have a Marketing folder that can be attached to any agent used by the marketing team so that all actions are consistent.

Your AI agents stay up-to-date with Knowledge

Knowledge integration with agents is now real-time. When you update folders in Knowledge, all connected agents immediately reflect these changes in their responses, eliminating outdated information and ensuring consistency across all your team's AI interactions.

Share your Knowledge

Cross-workspace document sharing with granular permissions. Team members can now share Knowledge documents with specific colleagues or groups, giving you control over who accesses sensitive company information while maintaining collaborative workflows.

Knowledge in your chats

Unified document access across all Swiftask features. Documents stored in Knowledge are instantly available in Chat, Agents, and Projects with a simple "Add knowledge" button, creating a true "upload once, use everywhere" experience for your team's resources.

How to test it

Open Knowledge → Import or create a document → Open Chat → Click "Add knowledge" (top left of the input area) → Attach your document and discuss it with any AI model. The AI will respond using your document's context and your company-specific information.

You can now create professional presentations and interactive web pages with AI Agent in minutes. Describe what you need and Swiftask builds complete, ready-to-use content—no design or coding skills required.

• Create new slide — Generate professional presentations with custom layouts and design

• Create new web page — Build interactive web pages, dashboards, and applications

• Live editing — Make manual changes or iterate with AI feedback

• Team collaboration — Share with teammates using User, Admin, or Owner roles

• Export options — Download presentations as PPTX

• Collections — Organize artifacts by project or category

• Storage & management — Access and manage all your previous slides and web pages in one place

Find it in the Artifacts section in your left sidebar.

Access: Available on Pro, Team Starter, and Team Growth plans. Default roles (Member, Admin, Owner) have immediate access. Custom roles require artifact management authorization from your workspace admin.

Admin settings: Configure default AI settings for artifacts in Settings → Workspace settings.

How to test it: Click 'Artifacts' menu on the left vertical nav bar to access the new content creation studio.